Managed IT Services:
An Extension of Your IT Team
Leave the day-to-day management to Bluesource so your in-house IT team can focus on critical projects and business priorities.
Keep Your Business Running Smoothly
IT teams cover a lot. Keeping up with ever-changing platforms and software updates is a full-time job. That’s where our experts at Bluesource step in. Migrations, archiving, backups, and eDiscovery are our specialties.
Maintain and evolve your critical infrastructure and free up your team for strategic projects.
We’re committed to ensuring your peace of mind. Our technical experts are on hand 24/7/ 365. No exceptions, no compromises.
Managed Services Benefits at a Glance
24/7/365 support with industry-leading response time of 15 minutes
Identify, assess, and address potentially disruptive issues
Proactive monitoring and fault remediation
99.9% availability guarantee and financially backed Service Level Agreement
Adherence to ITIL framework and ISO27001 Information Security standard
Knowledge of GDPR, HIPAA, 17a-4, FINRA, SOX, and other regulations
Flexible support options for on-premises, cloud, and hybrid solutions
Apply upgrades, patches, and hotfixes
More time to focus on critical projects
Improved Compliance
Our comprehensive understanding of data compliance fills the knowledge gap in local IT teams. Partnering with Bluesource ensures adherence with rules and regulations.
Technology Updates
Our experts stay current with ever-expanding enterprise technology. We help determine the right products, strategize to meet your needs, and stay up to date.
Support When You Need It
24/7/365 global support to assess, prioritize and resolve application issues.
Fully Managed Arctera Solutions
- Enterprise Vault
- Arctera Insight Archive
- EV Discovery Accelerator
- EV Compliance Accelerator
- Arctera eDiscovery
- Arctera Merge1 (Insight Capture)
- Arctera Data Insight
- Arctera Advanced Surveillance
Partially Managed Services
Augment your team with DiscoveryAssist and AdminAssist from Bluesource.
Our team handles specific aspects of your Arctera environment, Microsoft Purview Solutions, and Managed Microsoft 365 Backup.
Proactive Issue Resolution
Operational Efficiency
Enhanced Productivity
Risk Mitigation
Ensure your environment is
aligned with the latest compliance and security standards
AdminAssist
Free up IT teams to focus on strategic projects. Partner with Bluesouce to take opening tickets, providing support, managing users, and other admin tasks off your IT team’s hands.
Explore Managed IT Services by Environment
